Player Wellbeing
Bajiway believes gaming should be enjoyable, not stressful. Use our responsible gaming tools to stay in control of your limits — we are always here for you.
Gaming should be fun — keep these six things in mind at all times
Never bet money on Bajiway that you cannot afford to lose. Set your budget first, then start playing.
Keep an eye on how long you play each day. Extended unbroken sessions increase stress — take regular breaks.
Problems start when you see gaming as a way to make money. Come to Bajiway for the fun — a win is a bonus, a loss is the cost of entertainment.
Do not play when you are angry, sad, or stressed. Decisions made under emotional pressure almost always lead to regret.
If you lose one day, do not try to win it back the next by placing bigger bets. That is a dangerous cycle that is very hard to break free from.
If you feel like you're losing control, reach out to bajiway support or someone you trust right away. Asking for help takes real courage.
All these tools are completely free — access them anytime from your account settings
Set a daily, weekly, or monthly BDT deposit cap in advance. Lowering your limit takes effect immediately; raising it requires a 72-hour waiting period.
Take a temporary break lasting anywhere from 1 day to 6 weeks. You will not be able to log in during this period. Your account will reactivate automatically once the break ends.
Close your account for an extended period of 6 months to 5 years. During this time, opening a new account is also not permitted — think it through carefully before making this decision.
Set a limit on how long you can stay logged in per session. When the time is up, you will be logged out automatically and will not be able to log back in until the cooldown period has passed.
See how long you've played, how many bets you've placed, and how much you've won or lost. Understanding your own patterns makes it easier to stay in control.
A message will appear at regular intervals showing how long you've been playing and suggesting you take a break. Keeping this on reduces the chance of losing track of time.
Log in to your Bajiway account and click the profile icon in the top right corner.
Select "My Account" or "Settings" from the dropdown menu.
Go to the Settings page and select the "Responsible Gaming" tab.
Choose whichever option suits you — deposit limit, session limit, or cooling-off — and confirm the setting.
Once your limit is active, you'll receive a confirmation by email or SMS. If you run into any issues, please contact support.
Keep in mind: Lowering your deposit limit takes effect immediately. However, increasing a limit or removing a session limit comes with a 72-hour "cool-down" period — designed to prevent decisions made on impulse.
If you have trouble using the tools or need urgent help Help Center Message us on live chat — get an instant response in Bangla.
If you notice any of these signs in yourself, pause and seek help
You keep coming back to chase losses and continue raising your stakes.
You are lying about your gaming or hiding it from family.
You want to stop but cannot — you keep setting limits and keep breaking them.
You are gaming at the expense of sleep, meals, work, or family responsibilities.
Borrowing money to play, dipping into savings, or using funds set aside for essential expenses.
You feel restless or irritable when you are not playing — getting through the day without gaming is becoming difficult.
Gaming has become your only outlet for relieving stress or lifting your mood.
Family or friends have expressed concern about your gaming and it has made you angry.
You no longer get the same enjoyment from your usual stakes — you find yourself needing to bet more and more.
If you recognise any of the signs above in yourself, stop and reach out to Bajiway Support via live chat — we do not judge, we help. Your information will be kept completely confidential.
Answer one quick question — no registration or personal details required
How have you been feeling about your gaming over the past week?
At bajiway, responsible gaming isn't just a page or a set of tools — it's a core part of who we are. We believe every player deserves an enjoyable experience, and when gaming starts causing problems for someone, that becomes our responsibility too.
Online gaming is relatively new in Bangladesh, but its reach is growing fast. Many people start out playing for fun, only to find the habit has quietly grown beyond what they intended. bajiway wants to help catch that shift early — which is why our tools are designed to let anyone set their own limits whenever they choose.
Deposit limits deserve a special mention — they're bajiway's most effective protective tool. Say you decide to cap your monthly spending at ৳3,000. Once that limit is set, you simply cannot deposit beyond that amount for the rest of the month, no matter what. Here's the key detail: lowering your limit takes effect immediately, but raising it requires a 72-hour waiting period. That 72-hour "cool-down window" is intentional — it helps prevent impulsive decisions made in the heat of the moment.
Many people aren't clear on the difference between a cooling-off period and self-exclusion. A cooling-off period is temporary — ranging from 1 day to 6 weeks. During this time you won't be able to log in, but your account will reopen automatically once the period ends. Self-exclusion is a longer-term commitment — from 6 months up to 5 years. Any attempt to open a new account during this period will also be blocked.
A bit more on budget management. Decide in advance how much you want to allocate to gaming each month — treat it as part of your entertainment budget. Think of it the same way you would a monthly spend on cinema trips or dining out. Once that allowance is used up, that is it for the month — no more. Do not dip into next month's money early, and do not place extra bets to recover what you have lost.
Bajiway takes the protection of minors seriously. Age is verified at registration, and ID may be requested if there is any doubt. If a parent or guardian believes their child is using bajiway, please contact us immediately at support@bajiway.best. We will investigate and take action as quickly as possible.
If someone close to you is struggling with excessive gaming, start by having a direct conversation — without judgment, just share your concern. Saying "I am worried about you" is far more effective than "why can't you just stop." If they are ready to seek help, reach out to Bajiway Support together. Once identity verification is complete, setting up self-exclusion is a straightforward process.
Gaming addiction is a recognised mental health condition. It is not a character flaw — it is rooted in how the brain's reward system functions. Just as you would see a doctor for a physical illness, seeking professional help here is the right step. Bajiway's support team can point you in the right direction.
One last thing — Bajiway wants you to stay a happy and healthy player for the long run. The tools and information on this page are not just there for compliance — they come from genuine care. If you have any questions or need support, Bajiway is always here.
If you need help, do not face it alone
Get help nowMore information on responsible gaming
There are a few possible reasons your account may be locked. The most common is entering the wrong password several times in a row — bajiway's system temporarily locks the account as a security measure. In most cases, waiting 15–30 minutes is all it takes to resolve this.
There may be another reason — for example, a cooling-off period or self-exclusion you previously activated may still be in effect. This is part of our responsible gaming tools and is working exactly as intended.
A third reason is a temporary suspension due to incomplete identity verification (KYC) or suspicious activity.
For any situation, the fastest resolution is Help Center's Reach us via live chat — you can chat without logging in. Share your registered phone number or email and our support team will explain the situation and help you find a solution.
The key difference between Live Casino and regular slots comes down to the experience. In slots and other standard games, you play against computer software — outcomes are determined by an RNG. In Live Casino, a real dealer is on camera, streaming the action live. You watch every card deal and roulette spin as it happens.
Head to the Live Casino section on bajiway to get started. Live Blackjack or Live Baccarat are great entry points for beginners — the rules are straightforward. Live Roulette is also popular thanks to the wide variety of bets available.
A few things to keep in mind: live games typically have slightly higher minimum bet amounts. The pace is slower than slots — the dealer is dealing cards, other players are making decisions, and then it's your turn. Use that extra time to think through your own choices.
Bajiway also offers tables with Bangla-speaking dealers, so you can play and chat in your own language. Deposit limits and all other responsible gaming tools apply to live games as well.